One of our representatives will happily contact you within 24 hours. For urgent needs call us at

+34 913 713 195

logo

The best choice in travel industry for international Cost Containment

Multilingual medical staff and claim handlers

Offering the highest quality claims payment services

  • Cost Containment

    The power of managing the largest volume

    MCI is the largest service provider in the Mediterranean. This allow us to achieve important volume discounts, which, combined with deep medical supervision and IT technology lead to get the best results in cost reductions. And for further savings, with robust clinical case management and negotiation of Specialist fees, we offer an ´end to end´ solution with professionally trained case managers handling medical cases right through from taking the first call from a patient to settlement of the final invoice. For high cost and complex claims we have developed a special protocol, the Top Claim Circuit.

  • Medical Claims Administration

    Unparalleled level of service

    MCI provide services as an independent medical Third Party Administrator in several countries, providing independent access and claims management on a third party basis. We provide access to the whole of the Iberian Healthcare system through our comprehensive provider network, giving clients the benefit of our direct billing arrangements and discounted fees. We also have our own in-house claims management systems and technology, which means we have the ability to accommodate varying requests specific to our clients´ requirements. Where detailed case management is required, our nurse case managers can provide a full micro-management service. This ensures that the appropriate medical care pathway is always taken, without any hospital restrictions or delays in authorization

  • Security Assistance

    Rapid security during a crisis

    Our Global Security Operations Centre provide 24/7/365 support to clients operating in areas of political and social instability. Our teams are available around the clock to offer active global monitoring of volatile areas, professional advice, contigency plannig and expert emergency action. All supported by an integrated, worldwide network of security, medical and transportation resources.

  • Repatriation Services

    Air Ambulance & Medical Escort services

    Our specialist doctors and nurses have a wealth of experience in handling international medical emergencies. They will liaise with local doctors to evaluate the medical condition and decide upon the best course of action. If patient is well enough to fly, we´ll arrange door-to-door transportation with qualified medical personnel and state-of-the-art medical equipment. We will either fly back home or, if necessary, fly to the nearest suitable medical facility for emergency treatment before arranging the homeward journey. Our inhouse team of medical escort is ready to fly anytime from our base in Madrid.

RELIABLE AND

FLEXIBLE COMPANY

Medical Claims International offers Cost Containment, Assistance Management and Administration personalized solutions ensuring a leading position in Spain, Portugal, Mediterranean countries and Latin America.

Read more

About us

Our Company

MCI has developed a wide range of services specially designed to cater for the needs of all our customers.

We strive to accommodate their requirements into our structure offering adaptable tailor-made procedures.We have become a multi-service company that supplies solutions on reasonable and customary cost advice, dynamic price list negotiation, fixed price per process (DRG and case mix technologies) and continuous cost tendency reduction. Constant investment in R&D has resulted in greater operational capacity due to its robust IT structure. Ongoing efforts for continuous improvement and business excellence has allowed MCI to keep up with the latest technological developments, continuously analyse local and global trends, control expense level and prevent unnecessary spending further improved by active medical case management.

ISO CERTIFICATION

Medical Claims International is currently a holder of three international ISO Certifications; the ISO 9001 (Quality Management) integrated with the ISO 14001 (Environmental Management System) and ISO 27001 (Information Security Management) to ensure the information assets are secure.

ISO-27001

ISO-14001

ISO-9001